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Customer Service Specialist at DOW

  • Uitzendwerk, Detacheren
  • Hoek
  • 33 - 40 uur
  • - tot € 3.481
Can science help you build a successful career in Customer Service? Are you a skilled problem-solver with a customer-centric mindset ready to take the next challenge and work for DOW Benelux; one of the leading materials science companies in the world?
over deze functie

Heb jij de ambitie om Customer Service Specialist at DOW te worden?

  • Execute the order entry process and lead the order fulfillment process for a given business or group of businesses and customers with a high degree of complexity
  • Follow up on orders and guide the order through our Supply Chain to ensure the highest possible Customer satisfaction
  • Maintain a thorough knowledge of the businesses, products, applications, and service offerings
  • Strengthen customer intimacy by developing solid relationships, analyzing customer needs, and gathering market intelligence
  • Coordinate activity at assigned customer accounts, proactively address issues, and implement solutions
  • Maintain service levels according to business priorities
  • Differentiate between customer requirements and Dow capabilities
  • Choose the best and cost-effective solution for Dow and our customers
  • Impact the company’s success by helping determine the commercial strategies with our customers across multiple businesses
  • Continuously learn and develop within your role
wat krijg je?

Ons aanbod

  • Competitive Salary 
  • 13th month
  • Travel and any tunnel costs will be reimbursed
  • 25 vacation days
dit ben jij

Dit zoeken wij in onze Customer Service Specialist at DOW to be

  • A Bachelor’s degree or MBO-4 with relevant experience
  • Strong verbal and written communication skills in English and preferably in combination with German or Turkish
  • Excellent affinity working with new tools and technologies
  • At least 2-year experience in Customer Service
  • You are a fast learner, digital oriented, you have some experience in agile
  • Preferably living with 75 km from DOW. We don't reimburse your relocation
EVM-20230111-0042-L1300671
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